Complaints Data 2015 – Now Published
Figures published for the period from 1 January to 31 December 2015. View Complaints Data 2015 here.
Read MoreOmbudsman helps consumers recover R184.4m from long-term insurers
The office of the Ombudsman for Long-term Insurance recovered R184,4m in the form of lump sums for consumers from long-term insurance companies during 2015 and complainants received more than R577 000 in compensation for poor service.
Read MoreOmbudsman publishes insurer complaints data for 2015
Complaints Data for 2015 will also be published on 24 May 2016 for the fourth year running. This data reflects the number of complaints received for each insurer, the nature of these complaints and the percentage of cases resolved in favour of complainants.
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