Call: 0860 103 236

For up to date information about the pandemic visit

Complaints Data 2015 – Now Published

Figures published for the period from 1 January to 31 December 2015. View Complaints Data 2015 here.

Read More

Ombudsman helps consumers recover R184.4m from long-term insurers

The office of the Ombudsman for Long-term Insurance recovered R184,4m in the form of lump sums for consumers from long-term insurance companies during 2015 and complainants received more than R577 000 in compensation for poor service.

Read More

Ombudsman publishes insurer complaints data for 2015

Complaints Data for 2015 will also be published on 24 May 2016 for the fourth year running. This data reflects the number of complaints received for each insurer, the nature of these complaints and the percentage of cases resolved in favour of complainants.

Read More

Subscribe to our Newsletter