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Media Statement

Funeral Claim on Social Media

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2018 Second Reminders

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2018 Second Reminders

Where an insurer has more than five second reminders per year, the number of reminders will be published with the complaints data. The names of the insurers and the number of the second reminders sent to them during 2018 appear below. Safrican Insurance  23 3Sixty Life  22 First Rand Life 10

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Annual Report 2018

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Complaints Data 2018

Figures published for the period from 1 January to 31 December 2018. View Complaints Data 2018 here.

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Final Determinations 2019

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CR379 Interest on late payment

Interest on late payment CR379 Dispute about calculation of payment in respect of a disability claim based on psychiatric grounds; whether interest payable. Background 1. The complainant last worked on 21 January 2014. She lodged a disability claim in respect of depression (for a lump sum) with the insurer on 10 March 2014. At this […]

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