Complaints Data 2019
Figures published for the period from 1 January to 31 December 2019. View Complaints Data 2019 here.
Read MoreA NEW GATEWAY FOR INSURANCE COMPLAINTS
In an effort to assist complainants who are unsure where to lodge an insurance complaint, a new portal or gateway has been launched.
Read MoreJOINT OMBUDSMAN FOR THE OFFICE OF THE OMBUDSMAN FOR LONG-TERM INSURANCE AND THE OFFICE OF THE OMBUDSMAN FOR SHORT-TERM INSURANCE
The insurance industry will have a single Ombudsman from 1 January 2020.
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