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Ombuzz Issue 47 – Now Released

Ombuzz Issue 47: HALF YEAR STATISTICS August 2, 2021 View Ombuzz Issue 47.

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Assistant Ombudsman

The Ombudsman for Long–term Insurance has a vacancy for an Assistant Ombudsman. If you are interested in a career in alternative dispute resolution, dedicated to service delivery, able to work under pressure and you have the necessary qualifications, you are invited to submit a covering letter and your CV. The Role Investigate and analyse complaints. […]

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Ombuzz Issue 46

Ombuzz Issue 46: COMPLAINTS WE CANNOT UPHOLD July 23, 2021 View Ombuzz Issue 46.

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2020 Second Reminders

Where an insurer has more than five second reminders per year, the number of reminders is published with the complaints data. The names of the insurers and the number of the second reminders sent to them during 2020 appear alongside. 3Sixty Life 81 Vodacom 15 Safrican 14 Workerslife 8 Real People 6 First Rand Life […]

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Annual Report 2020

View Annual Report 2020

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Complaints Data 2020

Figures published for the period from 1 January to 31 December 2020. View Complaints Data 2020 here.

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2019 Second Reminders

Where an insurer has more than five second reminders per year, the number of reminders is published with the complaints data. The names of the insurers and the number of the second reminders sent to them during 2019 appear alongside. 3Sixty Life 120 Safrican Insurance 29 Workers Life 16 Vodacom 9 Centriq 7 AIG 6

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Ombuzz Issue 45

Ombuzz Issue 45: FIRST RESPONSES FROM INSURERS TO OLTI March 24, 2021 View Ombuzz Issue 45.

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