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Complaints Data 2021

Table 1 and Table 2 published below apply to the period from 1 January 2021 to 31 December 2021 (‘the applicable period’). Table 1 shows Complaints Received The total number of new complaints received in the applicable period per insurer. (Some of these complaints were sent on to the insurer to try and resolve with [...]

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Complaints Data 2020

Table 1 and Table 2 published below apply to the period from 1 January 2020 to 31 December 2020 (‘the applicable period’). Table 1 shows Complaints Received The total number of new complaints received in the applicable period per insurer. (Some of these complaints were sent on to the insurer to try and resolve with [...]

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Complaints Data 2019

The two tables of figures published below are for the period from 1 January to 31 December 2019 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2018

The two tables of figures published below are for the period from 1 January to 31 December 2018 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2017

The two tables of figures published below are for the period from 1 January to 31 December 2017 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2016

The two tables of figures published below are for the period from 1 January to 31 December 2016 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2015

The two tables of figures published below are for the period from 1 January to 31 December 2015 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2014

The two tables of figures published below are for the period from 1 January to 31 December 2014 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2013

The two tables of figures published below are for the period from 1 January to 31 December 2013 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. If the complainant [...]

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Complaints Data 2012

The two tables of figures published below are for the period from 1 January to 31 December 2012 Table 1 shows Complaints Received The number of new complaints received in respect of an individual insurer. Some of these complaints will be sent on to the insurer to deal with the complainant directly. Complainants have the [...]

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