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CR208 Settlement by insurer – confidentiality

CR208 Settlement by insurer – confidentiality – unforeseen negative spin-off of a generous settlement. Background Publicity is good for the office – the more people know about its existence, the better the office can serve its purpose by assisting policyholders and others who have a gripe against their insurers to find out if there is […]

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CR207 Settlement – by conduct.

CR207 Settlement – by conduct. Background The complainant, a Trust, was the holder of a policy with a value in excess of R12M. In February 2002 the Trust took an advance of R4.5M against the policy. The insurer applied a market value adjuster (MVA) of 20% in calculating a deduction of R1 125 000. At […]

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