Call: 0860 103 236

For up to date information about the pandemic visit

Please select an appropriate category from the list below or search for topics and cases using the search tool. Please type in the "CR" prefix when searching by case codes.

Sub Categories

CR208 Settlement by insurer – confidentiality

CR208 Settlement by insurer – confidentiality – unforeseen negative spin-off of a generous settlement. Background Publicity is good for the office – the more people know about its existence, the better the office can serve its purpose by assisting policyholders and others who have a gripe against their insurers to find out if there is […]

Read More

CR207 Settlement – by conduct.

CR207 Settlement – by conduct. Background The complainant, a Trust, was the holder of a policy with a value in excess of R12M. In February 2002 the Trust took an advance of R4.5M against the policy. The insurer applied a market value adjuster (MVA) of 20% in calculating a deduction of R1 125 000. At […]

Read More

Subscribe to our Newsletter