Ombudsman helps consumers recover R184.4m from long-term insurers

The office of the Ombudsman for Long-term Insurance recovered R184,4m in the form of lump sums for consumers from long-term insurance companies during 2015...
Read moreOmbudsman publishes insurer complaints data for 2015

Complaints Data for 2015 will also be published on 24 May 2016 for the fourth year running. This data reflects the number of complaints...
Read moreTribute to Judge Steyn

The late Judge Steyn passed away on 30 December 2013. He joined the office as a joint Ombudsman until the retirement of the late...
Read moreOmbudsman publishes insurer complaints data

The Office of the Ombudsman for Long-term Insurance has published individual insurer complaints data on its website for the first time. “It is in...
Read moreOmbudsman receives record number of complaints in 2012

The Office of the Ombudsman for Long-term Insurance received 9 592 complaints against long-term insurance companies in 2012, the highest ever and 4% more than...
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