Call: 0860 103 236

For up to date information about the pandemic visit www.sacoronavirus.co.za

Stats on Finalised cases per Nature of Complaint

NATURE OF COMPLAINT No.of Cases W/P Resolved in favour of Complainant
Poor communications/documents or information not supplied/poor service 9 7
Claims declined(policy terms or conditions not recognised or met) 8 1
Claims declined(non-disclosure) 0 0
Dissatisfaction with policy performance and maturity values 0 0
Dissatisfaction with surrender or paid up values 0 0
Misselling 0 0
Lapsing 2 0
Miscellaneous 0 0
TOTAL 19 8

Complaints Data

Subscribe to our Newsletter