Call: 0860 103 236

For up to date information about the pandemic visit www.sacoronavirus.co.za

Stats on Finalised cases per Nature of Complaint

NATURE OF COMPLAINT No.of Cases W/P Resolved in favour of Complainant
Poor communications/documents or information not supplied/poor service 44 13
Claims declined(policy terms or conditions not recognised or met) 58 5
Claims declined(non-disclosure) 11 4
Dissatisfaction with policy performance and maturity values 0 0
Dissatisfaction with surrender or paid up values 1 1
Misselling 0 0
Lapsing 7 0
Miscellaneous 1 0
TOTAL 122 23

Return to Main: Complaints Data

Subscribe to our Newsletter